FAQs

Yes. Using our SMS Service you can send SMS in any Indian Regional Language. Our SMS system supports popular Indian languages.Our Text Translator Tool will help you to type text quickly in Regional Language. For sending Unicode SMS visit here and know the process.
Yes, You can schedule to send SMS at any time in the future as you please.Visit here for schedule SMS steps. If you want to change the time and date of the scheduled SMS. You can go in the delivery report section of our SMS portal & do the needful.
Yes, You can import your mobile numbers from an excel sheet. You need to save first your excel sheet in CSV File and then import in our portal with few steps. Also, you can enter numbers manually or copying and paste if you have smaller volumes. You Can visit here and follow the steps & Import the data.
To your Promotional or Transactional SMS, your customer can not reply directly as they sent with Sender ID. In your message, you can use short code or long code and your customers can use these to reply your message.
1 SMS Credit = 160 characters including spaces in English. 1 SMS Credit = 66 characters including spaces in other languages. You can send SMS up to 700 characters but credits will be debited respectively as per above.
SMS which stands for Short Message Service.It is used to the send short text messages from one cellular phone to another. Standard SMS have a limit of 160 characters per message.
As per our deletion policy if you are not renewed your account within 30 days then your account will be deleted. After account deletion, you can not get carry forward credits and data backup if you have.
For communicating server to server DEVELOPER API this authentication method is used API allows automatic sending of text messages like Payment Due reminder message. SSD Web Solution Provide API for free of cost. Sign up for the free trial account.In the trial account, you can get Bulk SMS API & Sample code use that & integrate into your system to send real-time text messages.Messages can be sent event based, time-based and can be user initiated.
There are 5 options for making payment. you can make the payment through Credit Card, Debit Card, DD/Cheque, by cash, and Fund transfer. For buy SMS credits and raise the recharge request for required volume. Buy bulk SMS India.
Low tariffs and direct reach to consumers has made SMS one of the most cost effective ways of selling services and products. However, telemarketing has brought with it serious issues of invasion of privacy and has become a major irritant to customers. To regulate unsolicited commercial calls and messages, TRAI has notified “The Telecom Commercial Communication Customer Preference Regulations, 2010”. All the provisions of regulations came into effect from 27th September, 2011. The complete guidelines can be accessed in the TRAI portal here. We at SSD Web Solution take subscribers’ privacy preferences very seriously. We enforce the prescribed regulatory guidelines across our platform to ensure all criteria are met throughout the customer lifecycle starting with account setup to daily ongoing operations. Our dedicated service, support team along with our account managers ensure timely approvals of appropriate messaging content, without affecting your communication needs. We follow TRAI guidelines for SMS in India.
NDNC means National Do Not Call. It is also called DND ( Do Not Disturb). This is an initiative by TRAI (Telecom Regulatory Authority of India) to save consumers from unsolicited calls/SMS. If a person registers his/her mobile number, then it would be illegal for telemarketers to send any sort of unsolicited SMS or calls on those numbers.
Yes, SSD Web Solution provides SMS service with 1-year validity. After 1 year your SMS credits will be expired. But Don’t worry SSD Web Solution have a carry forward facility. In that after renewal your account, your existing credits will be carry forward for next year use. This Carry Forward facility is restricted for 30 days only after account expiry.
The standard length of SMS is 160 characters. Especially it is depending upon message type. if it is in Unicode or using special characters in the message. Till 160 characters in the message used one SMS credit. If the message goes more than 160 characters then next credits are used up for that message. You can send the message up to 765 characters.
You can email us regarding this and take a backup of your Contacts, Delivery reports If you have. * After receiving your email confirmation, Your account will be deleted within 7 days. If you want to renew your account or want any details regarding your account then please contact us within 7 days after receiving your confirmation.
If you made the payment through Debit Card, Credit Card, Fund Transfer, Cash Deposit then SMS credits will be added immediately to your account within 24hours. If you have made the payment through Demand Draft / Cheque then SMS credits will be added to your account once we received the payment in our account.
No. There is no any contracts or commitments with SMS Service. It is based on paid amount which you paid for SMS pack.So you can send SMS with no hassle.
Sending messages are stored only for 7 days in your bulk sms account. You can easily export the delivery report in an excel file and maintain your own record.
Your contact database is completely safe here. We do not provide or share any contact database, We provide only SMS Credits.
To your Promotional or Transactional SMS, your customer can not reply directly as they sent with Sender ID. In your message, you can use short code or long code and your customers can use these to reply your message.
Yes, SSD Web Solution provides SMS service with 1-year validity. After 1 year your SMS credits will be expired. But Don’t worry SSD Web Solution have a carry forward facility. In that after renewal your account, your existing credits will be carry forward for next year use. This Carry Forward facility is restricted for 30 days only after account expiry.
As per TRAI regulation, the sender ID length is 6 characters. In Transactional SMS Service you can get 6 Characters sender ID with your Company / Business name, Product name, Website name (Like SSDWEB, WEBSMS, SSDIND). In Promotional SMS Service, you can get 6 Characters Numerical Sender ID. That Sender ID is generated randomly by telecom operators.